Privacy Policy for ProductSimply.com

Effective Date: March 30, 2026

At ProductSimply.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our website and services, including: PM interview coaching bookings; the PM Interview eCourse; AI-powered course chat and mock interview practice; payments; and related communications. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Depending on how you use Product Simply, we may collect:

  • Account and profile data, such as your name, email address, and profile details you provide or that we receive from your sign-in provider (for example, when you use Google sign-in).
  • Coaching and booking data, including session details you submit when scheduling coaching (for example, availability selections, session preferences, and contact information needed to run the booking).
  • Course and learning data, such as lesson progress, module completion, and related activity in the eCourse.
  • AI interaction data, including messages you send to the course AI coach, transcripts or text you submit for mock interview practice, and AI-generated feedback. This content is processed to provide the feature and may be stored in our systems as described below.
  • Transaction data, such as purchase history, product purchased, and payment-related metadata. Payment card details are collected and processed by our payment processor (Stripe); we do not store your full card number on our servers.
  • Support and communications, including emails or messages you send us, waitlist or contact form submissions, and transactional emails we send you about your account, purchases, or sessions.
  • Technical and usage data, such as IP address, device and browser type, general location derived from IP (where available), pages viewed, and events we log for product analytics and security (see "Analytics, cookies, and similar technologies" below).
  • Optional session transcription data, if you choose transcription for a coaching session, as described in our Terms of Service and at checkout.

Google Sign-In and User Data

When you choose to sign in with Google ("Sign in with Google"), we receive limited information from your Google account to create and authenticate your Product Simply account.

What Google Data We Access

When you sign in with Google, we receive:

  • Your name
  • Your email address
  • Your Google profile picture (if available)

How We Use Google User Data

We use the information from your Google account to:

  • Create and authenticate your Product Simply account
  • Communicate with you about your coaching sessions, course access, and bookings
  • Provide you access to our PM interview coaching services and eCourse
  • Send you important account and service notifications

How We Store and Protect Google User Data

Your Google user data is stored securely in our authentication database (Supabase) with industry-standard encryption. We do not share your Google user data with third parties except as described in the "How We Share Your Information" section below. We retain your information only as long as necessary to provide our services or as required by law.

Limited Use Disclosure

Product Simply's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements. We only use your Google user data for the purposes described in this Privacy Policy and do not use it for serving advertisements.

Your Control Over Google Data

You can revoke Product Simply's access to your Google account at any time by visiting your Google Account Permissions page. If you revoke access, you may still be able to use your Product Simply account with other sign-in methods we support (such as email magic link or password, depending on your account setup). Contact us if you need help accessing or deleting your account.

Analytics, cookies, and similar technologies

We use analytics and performance tools to understand how the site and product are used and to improve reliability. Depending on your browser and settings, this may include:

  • Google Analytics (GA4) and related tags, to measure traffic and conversion-related events.
  • PostHog, for product analytics and (where enabled) error reporting, including associating events with an account when you are signed in.
  • Vercel Analytics and Speed Insights, for aggregated usage and performance metrics.

These tools may set cookies or use similar storage on your device. You can control cookies through your browser settings. Some features may not work as intended if you block certain cookies.

AI-powered features

Certain features use Google Gemini (and related Google AI services) to generate responses, feedback, or summaries—for example, the course AI coach, mock interview evaluation, and related tooling operated by Product Simply.

When you use these features, your prompts, mock interview transcripts or answers, and limited session context needed to run the feature are transmitted to Google for processing. Google's handling of that data is also subject to Google's terms and policies applicable to those services. We use these features to deliver and improve Product Simply for you; details about retention and subprocessors are covered in our agreements with providers and in this policy.

How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and secure our website, coaching, eCourse, AI features, and bookings.
  • To process payments and fulfill purchases (including course access and session scheduling).
  • To communicate with you about your account, purchases, sessions, and support requests.
  • To send marketing emails when you have opted in, or when applicable law allows; you can opt out of promotional messages using the unsubscribe link in those emails.
  • To measure product usage, debug issues, and improve our services.
  • To comply with legal obligations and respond to lawful requests.

How We Share Your Information

We share information with service providers that process data on our behalf in order to run Product Simply. These may include, depending on the feature you use:

  • Supabase (authentication and application database hosting).
  • Stripe (payment processing).
  • Resend (transactional and operational email delivery).
  • Vercel (website and application hosting; Analytics and Speed Insights as described above).
  • PostHog (product analytics).
  • Google (Sign-In, Calendar and Meet integrations where applicable, Gemini AI processing, and Google Analytics as described above).
  • Loops (email marketing and related contact sync for messages you have opted into or that we send in connection with your account).

We may also disclose information if required by law, to protect the rights and safety of our users and others, or in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards where applicable.

Data Retention

We retain your information for as long as necessary to provide you with our products and services, comply with legal obligations, and resolve disputes. We may also retain and use aggregated or anonymized data for analytical purposes.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights with respect to your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain types of processing of your information. To exercise these rights, please contact us using the contact information below.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at help@productsimply.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. We encourage you to review this policy periodically for any updates or changes.